![]() Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for free batteries.Freeze / Temperature sensor – One CR-2032 Lithium 3V.The following battery requirements are for the Gen3 system: Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for assistance.Water sensor – Contact Simplisafe Customer Service for assistance.Freeze / Temperature sensor – One CR-2450 Lithium. ![]() These battery requirements are specific to the Original system: Smoke detector – One CR-123A Lithium 3V.Glassbreak sensor – One CR-123A Lithium 3V.Here is a list of batteries needed that are common to both systems: For either of the cases, you need to remove the battery cover and assess your batteries.Īlthough the life expectancy of batteries for sensors is somewhere between 3-5 years, however, there’s still a slim chance that your batteries might have died way earlier than they were supposed to. Your batteries might have expired, or maybe they have been displaced from their initial positions. You might want to check your batteries if your sensors don’t seem to work like they are expected to work. Your sensor is out of the base station’s range.This issue can easily be solved by removing the extra sensors through Devices on your keypad. Your device was programmed upon the order but never actually installed.Gen3 Simplisafe systemĪn error might occur in the Gen3 system if: The device is out of range from the base station.The Original system usually gives error when either: Once determined, go through the reasons below to understand why your sensor is unresponsive! Causes of error Original Simplisafe system If your battery has expired, replace it with a new battery.įinally, I presume now your Simplisafe sensor is working just like new! What to do when your sensor doesn’t respond?įirst of all, you need to determine whether your sensor is the Original Simplisafe system (purchased in 2017 or earlier) or it is the Gen 3 Simplisafe system (purchased in 2018 or later). Now, you have to get your battery analyzed.Remove the battery cover present beneath your base station, then pull out the battery.Check your battery’s health because this is the main reason why sensors stop working.However, this isn’t something to worry about because you can easily fix your sensor at home. These sensors provide around-the-clock security hence they tend to give errors after long periods of usage. Simplisafe sensors are a pretty common name in households in terms of security. Voila! Your Simplisafe sensor has been reset. Withdraw the battery for about 15 seconds, then put it back in along with the cover. Then, take off the battery cover present underneath your device through a screwdriver. 6 Concluding my thoughts on how to reset Simplisafe sensors! How to reset my Simplisafe sensors?
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